About Us
Simplifying Laboratory Access Across British Columbia
Our Mission
Lab Online Booking (LOB) exists to remove the friction between patients and the medical laboratory services they need. We believe that booking a lab appointment should be as simple as booking a restaurant table — fast, convenient, and available from anywhere.
What is Lab Online Booking?
LOB is a digital health platform developed by TSB Healthcare Inc. It connects patients across British Columbia with laboratory services offered by regional health authorities — including Vancouver Coastal Health, Fraser Health, Interior Health, and Providence Health Care.
Patients can search for nearby labs, browse available services, and book appointments at a time that suits their schedule — all through a secure, multilingual web application.
Our Health Authority Partners
We work alongside British Columbia's leading health authorities to make laboratory services more accessible to everyone.
Key Features
Online Appointment Booking
Book, reschedule, and cancel lab appointments online — 24 hours a day, 7 days a week.
Multilingual Support
Available in English, French, Chinese (Simplified & Traditional), Japanese, Korean, Hindi, and Punjabi.
Secure Patient Portal
Authenticated portal for managing appointments and personal information securely.
Automated Reminders
SMS and email appointment reminders to keep patients informed and reduce missed appointments.
Lab Online Booking is operated by TSB Healthcare Inc., a Canadian health technology company dedicated to improving patient access to medical services across British Columbia.